Privacy Policy

Last Update: July 1, 2012

Yamaha Motor Electronics Co., Ltd. (hereafter referred to as YEJP) operates a website with the following domain name:

http://www.yamaha-motor-elec.co.jp
(hereafter referred to as our website)

Recognizing the importance and necessity of protecting personal information, YEJP has set policy guidelines for the proper management and protection of personal data we receive from customers in the course of our business activities. It is our intention to disseminate these guidelines that make up our Privacy Policy to all our management and employees so that we can use the personal data from customers to provide them with even better and more complete services.

This Privacy Policy addresses the purposes for which and methods by which we use personal data provided by the users of our website when registering for the various services offered on our website as well as the measures taken to protect this data. Furthermore, the policies are subject to the following provisions:

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Our Privacy Policy will be posted on our website so that it can be viewed by our customers at all times.

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Our Privacy Policy will continue to be revised in accordance with amendments to Japanese laws and regulations as well as changes in our own corporate policies.

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When revisions are made in our Privacy Policy, YEJP will post those changed items on our website so that customers can be aware of them.

Personal data is defined as information from which a specific individual's name, date of birth, telephone number, address, e-mail address, etc., can be identified (including information that can easily be used to identify a specific individual by cross-referencing with other available data).

There is no need to gather personal data from people who simply access and view the contents of our website. However, it may be necessary to have people who wish to make use of various services offered on our website to input certain personal data that is recorded on our website.

Personal data about customers that is thus recorded can be used for the following purposes:

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To send to customers goods which they request.

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To respond to inquiries from users.

It should also be noted that there are cases in which we process compiled personal data from customers in a way that specific individuals cannot be identified and then supply the revised data to companies in the Yamaha Motor Group and our affiliated companies.
In addition, there are cases where we release data that has been processed so that no individuals can be identified when that data is necessary for such purposes as releasing corporate business information, account processing and research or marketing survey uses.

We would like to introduce the Privacy Policy of Yamaha Motor Group as the reference. Privacy Policy of Yamaha Motor Group :
「http://global.yamaha-motor.com/policy/」

About Access Log File
The access log file will be used with regard to our website's user trend analysis, website management, and vast population statistical information collections.
The log file records statistical website user information of the individual web pages that have been accessed, the times of each visit, what domains visitors come from, visitors' transaction trends, browser and operating system, etc. Yamaha Motor Group will be able to collect such information; however, this information will not be used to identify a specific individual.

As a rule, we do not release personal data gathered from customers on our website to third parties outside YEJP. However, there are some exceptional cases where personal data is released if it is logically determined that such release is necessary for one of the following reasons.

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Cases where the customer has agreed beforehand to releasing the data.

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Cases where there is a legal edict demanding that the data be released.

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Cases where a user has violated the rules of our website use and it is deemed necessary to release the data in order to protect the rights, assets, services, etc., of YEJP or YEJP employees.

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Cases where it is deemed necessary to release the data in order to protect human life, health or property and it is difficult to secure the permission of the user beforehand.

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Cases where there is a need to release the data for improvement of public health and safety or the edification of children and it is difficult to secure the permission of the user beforehand.

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Cases where it is necessary to cooperate in the lawfully valid work (investigations, etc.) of national government or local public officials or those commissioned by them and there is reasonable concern that seeking the permission of the user beforehand would be detrimental to said work.

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Cases where it is necessary to comply with demands made to YEJP or webmasters of our website by public agencies.

Customers who register their own personal data on our website have the right to verify, correct make additions to or delete that data.

If customers wish to make a request to YEJP to view their own personal data (name, date of birth, telephone number, address) on record, they may do so according to procedures set down by YEJP. In such a case, YEJP will release that customer's data for him/her to view, except in the following cases:

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Cases where there is reasonable concern that such release could be a threat to the life, health, property or other interests of the customer or any third person or party.

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Cases where there is reasonable concern that such release would be highly detrimental to the normal and proper business operations of YEJP.

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Cases where such release would be (or possibly be) in violation of the law.

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Cases where it cannot be confirmed that the request is from the customer himself/herself.

In the case where there are errors in the contents of a customer's personal data held by YEJP, that customer has the right to request the verification, correction, making of additions or deletion of his/her own personal data according to procedures set down by YEJP. After prompt investigation of the facts involved, YEJP will then make the desired corrections, additions or deletions based on the results of said investigation.

In the handling of personal data about the customers, our website takes the following measures to ensure that the data is kept secure without being subject to loss, theft, leaks, alterations or defilement.

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The personal data and other information supplied by the customers through our website is never released outside YEJP except in those ways specified in the rules of this Privacy Policy.

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On our website, the utmost efforts are taken to ensure that no loss, theft, leaks, alterations or defilement of our customers' personal data occurs as a result of hacking, similar actions or computer viruses.

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To ensure that no loss, theft, leaks, alterations or defilement of our customers' personal data occurs, we regularly back up our data and make use of the latest anti-virus vaccine programs.

We conduct activities to comply with our Privacy Policy, through continuous internal training and internal audits relating to the protection of personal information.

When changes are made to this Privacy Policy, they will be announced on our company website. Please check the website regularly, as it is always possible learn about how we acquire and use personal information by checking the latest Privacy Policy on our website. When we use personal information with different methods than those mentioned at the time the information is acquired, we will also post this on our company website. Users have the right to choose whether or not the website may use personal information with different methods.

Please contact us with the information below for any questions, comments, or inquiries you may have regarding the handling of personal information belonging to users.

E-mail:Hpwebmaster_YEJP@yamaha-motor-elec.co.jp

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We accept opinions about the Privacy Policy, as well as inquiries regarding procedures for the disclosure, correction, or deletion of the personal information of users with the e-mail address above.

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Please understand that this email address is not used to answer inquiries about products.

YAMAHA MOTOR ELECTRONICS CO., LTD.
1450-6 Mori, Mori-machi Shuchi-gun Shizuoka 437-0292 Japan
URL：http://www.yamaha-motor-elec.co.jp